Area Manager (M/F), Amazon Urban

Job ID: 2767490 | Amazon City Logistica S.r.l.

Operations is the beating heart of Amazon. This key part of our business ensures we fulfill and dispatch orders efficiently so that our customers receive their items on time. As an Area Manager, you’ll ensure your site runs smoothly to meet customer demand. You will lead a team that maintains our operations safely, efficiently, and at a high quality, while taking on various projects across our network to drive productivity.

Our AGL team breathes life into new ideas and incubates them until they mature into sophisticated businesses. We operate with the energy of an exciting start-up, as our team works on Amazon’s next big project, under the umbrella of one of the world’s largest companies.

We support new areas of the business, such as Amazon Fresh stores and our online grocery service. There are numerous opportunities for various skill sets, from operations to supply chain to data management.

AGL’s goal is to develop new capabilities within Amazon on behalf of our customers. This entrepreneurial team understands the needs of our customers, employees, and partners, helping to develop Amazon businesses of all sizes.

We cultivate new opportunities that will help Amazon diversify further, transforming concepts into mature operations that function as standalone businesses. This dynamic environment supports our people’s growth and development.

1. Create, oversee, and drive a culture of safety and wellbeing.
2. Analyze and implement changes to maintain consistently high quality and productivity.
3. Oversee projects to streamline processes, optimize productivity, and enhance quality of service for customers within your area of responsibility.
4. Analyze shift performance against relevant business objectives and implement actions to improve operational excellence.
5. Work collaboratively with management-level colleagues to standardize shift practices.

You’ll work on a shift pattern at one of our sites, ensuring maximum productivity. Your main focus will be to foster a culture of safety and uphold quality and shift performance standards. You’ll oversee process improvements within your area and drive their implementation. A typical day is varied, including routine team management, daily operational responsibilities, process improvement, and large-scale operational contingency tasks. You’ll also serve as a role model and mentor to new managers.

1. A degree.
2. Relevant experience in people management.
3. Experience communicating with a wide range of stakeholders, including peers and leadership.
4. Experience using data or anecdotal evidence to influence business decisions.
5. Advanced proficiency in verbal and written English and the local language.

1. Ideally degree qualified in Engineering or a Supply Chain/Logistics/Manufacturing related discipline or an MBA graduate.
2. Evidence of leadership skills, such as being president of a sporting or social club at university or leading charity work or group projects.
3. Previous work experience in an operations or customer-facing environment.
4. Ability to speak and write another European language, particularly Spanish, French, or German, is an advantage.
5. Personal drive and enthusiasm that distinguishes you from others!

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use, and transfer the personal data of our candidates.

Amazon is committed to a diverse and inclusive workplace. We do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.