Clinical Advisor (Ortho Clearcorrect)

Position Summary: The Role Whilst Straumann is the market leader in dental implants, we are looking for talents to build a new market segment in Orthodontics across Western Europe. In this endeavor, Clinical Advisor will be a critical role to oversee clinical activities for ClearCorrect providers within Western European region, to translate customers’ clinical needs for future product de-velopment, as well as to provide in-house clinical guidance and input for internal training on clinical knowledge. Responsibilities of the Position: - Work closely with key providers to establish treatment protocols and preferences in aligner therapy, including current ClearCorrect products as well as for future new product launch. - Train country-base mentors to offer clinical advice to providers, with a focus on the proper use of ClearCorrect system and the benefits to be communicated to customers. - Act as the 2nd-level consultant to providers who need assistance on difficult cases, to ensure excellent customer experience and optimal clinical outcome for ClearCorrect users. - Gather feedback from providers and generate reports to regional and BU teams to identify best practices, prod-uct improvement areas and other insights. - Provide clinical training and education to key providers via online presentation, onsite workshop and any other means necessary. - Engage providers and support KOL relationship development. - Take the lead in clinical advice and Treatment Planning Solutions (TPS) in the region, supervising the local clin-ical advisors and TPS partners, streamlining organization, setting standards, organizing training and follow-up. - Be the go-to-person for ClearCorrect ambassadors and KOL’s, helping the countries to find and develop local ClearCorrect Ambassadors, organizing regional Ambassador calls, training and meetings and support the de-velopment of training and presentation material of WE speakers - Take the lead in the collection of clinical cases for the clinical case gallery - Collaborate with marketing and sales team to activate ClearCorrect users, acquire new customers and increase case start rate. - Train the ortho sales and service team in the region with the established treatment protocols, enable them to support providers with patient selection, treatment planning, orthodontic management and troubleshooting clini-cal roadblocks. - Co-travel to key customers and KOLs with field sales and marketing team. - Constantly liaise with global BU and country teams to keep abreast of product updates, technology advance-ment and market change. - Participate to User Acceptant Tests (UAT) and provide input and feedback, taking the lead to have local ClearCorrect ambassadors participating to UAT, follow-up and collect feedback. - Be a part of high-performance team that delivers monthly, quarterly and annual business results and company goals. - Comply with all safety policies, practices and procedures. Report all unsafe activities to manager and/or Human Resources - Adhere to all company policies, procedures and business ethics codes and ensure that they are communicated and implemented within the team - Other duties as assigned from time to time. Minimum Qualifications: - Graduate of Dentistry, Orthodontics knowledge is a plus. - Experience with aligner therapy is required. - 5 years of work experience, of which at least 2 years in a clinical environment. - Experience in training dentists and orthodontists is a plus. - Highly proficient in the following languages: Italian and English - Good knowledge of basic computer operations and Microsoft Office tools. Competencies & Skills - Excellent interpersonal and written communication skills, strong presentation skills. - Enthusiastic about providing excellent support & service, always customer centric. - Ability to work independently and collaboratively in a matrix environment - “Player-learner” mindset, entrepreneurial and result driven. - High learning agility and curiosity for new knowledge and willingness to share his/her learning - Proactive mindset, taking responsibility and can-do mentality.