PLANNER

Reporting to the Spare Parts & Accessories Supply Chain Manager, the Spare Parts Planner aims to ensure proper planning of spare parts purchasing and inventory management to achieve an appropriate service level.

You'll be accountable/responsible for:

1. Responsible for the Material Requirements Planning (MRP) and, on based on that, ensure the purchase planning of Service Products for De'Longhi, Kenwood, Braun, and Ariete brands, seeking to satisfy customer demand and thus ensure an optimal service level.
2. Check and define sales forecasts using the Spare Parts Planning (SPP) tool.
3. Responsible for updating/maintaining the code master (ABC classification, MOQ (Minimum Order Quantity), Status, Lead Time, seasonal products, automatic jobs, etc.).
4. Monitor stock obsolescence and collaborate in defining the annual scrapping list.
5. Check the Shipping Instructions (S/I) for material arriving from China, highlighting any urgencies and managing them in collaboration with the relevant offices (Logistics, DL Technology).
6. Verify the updating of the exploded base lists for each finished product and, based on finished product sales and the planning of expected sales, plan the quantity and type of spare parts to be purchased, consequently creating Purchase Requests.
7. Manage requests for replacement of products for which spare parts are not provided.
8. Check the modification sheets and technical information of all products, communicated by the Technical Office, to be updated on any replacement codes or modifications made to finished products and to be able to schedule any arrivals on new codes.
9. Monitor orders from foreign branches together with Sales Back-Office, and identify the various codes that can be shipped from foreign suppliers directly to customers in order to facilitate and speed up shipments.

Qualifications:

1. Bachelor Degree in Management Engineering/Economics or other relevant fields.
2. Knowledge of the main IT tools and SAP management software.
3. Good knowledge of the English language.

Skills:

1. Analytical skills and precision.
2. Customer Service mindset, with strong communication skills.
3. Strong team-building attitude and problem-solving approach.

Benefits:

1. Multicultural environment and international paths.
2. Learning & Development opportunities (training, performance appraisal).
3. Wellbeing initiatives (engagement survey, welfare program, company canteen, health insurance).
4. Work-life balance (flexible work hours, policy for remote working).
5. Partnerships & local agreements (company products, gym partnership, lockers).

We are an Equal Opportunity Employer, we reject and condemn any form of discrimination including discrimination based on age, gender, sexual orientation, health, race, nationality, cultural background, political opinions and religious beliefs, and membership of associations and trade unions.