Senior Manager Fulfillment Services

Vantive: A New Company Built On Our LegacyBaxter is on a journey to separate our ~$5B Kidney Care segment into a standalone company. Vantive* will build on our nearly 70-year legacy in acute therapies and home and in-center dialysis to provide best-in-class care to the people we serve. We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us.At Vantive, you will become part of a community of people who are focused, courageous and don’t settle for the mediocre. Each of us are driven to help improve patients’ lives worldwide. Join us as we revolutionize kidney care and other vital organ support.*Completion of the proposed separation of Kidney Care from Baxter into a standalone company (to be named Vantive) remains subject to the satisfaction of customary conditions.Your role at BaxterThe Senior Manager Fulfillment Services, serves as the KidneyCo relationship manager for its Baxter fulfillment related services, including ensuring that bi-directional services are provided per the agreement(s). Drives the closure of both short-term Manufacturing Services Agreements (MSAs) and Transition Services Agreements (TSAs) between the parties. The leader oversees any risk, discrepancies, and issue resolution between the parties. What you'll be doingResponsible for managing all aspects of the fulfillment services relationship for KidneyCo and Baxter. Acts as the relationship lead for KidneyCo for the region or distribution centers assigned.Strives to meet or exceed business needs relating to quality, delivery, and cost, including ensuring continuity of supply and cost management.Functions as a liaison between KidneyCo Quality Control, Quality Assurance, and Supply Chain, including Planning and Manufacturing.Supports and advises critical initiatives and contract negotiations that drive long-term relationship stability and success.Leads and supports business review meetings or other governance structures with Baxter to drive continuous improvement. Assists in developing metrics to analyze performance.Supports Finance in enabling and managing the invoice for products and services, including tracking and issue resolution.Drives closure of short term MSAs or TSAs and manages the associated discontinuation process and costs. Coordinates with Legal and Finance when an extension is required.Identifies and drives opportunities for efficiency and capacity improvements.Willing to travel, as the need arises. Able to maintain training status on KidneyCo specific work instructions and SOPs.What you'll bringBachelor’s Degree or equivalent education and 7 years experience required.Experience in Pharmaceuticals and/or Medical Device supply chain is preferred.Demonstrated track record of effective leadership in a fulfillment or delivery setting, including issue resolution and building win-win solutions. Strong communication skills (oral, written, and interpersonal) and the ability to proactively identify and recommend solutions to problems.Ability to communicate problems in terms that are understandable to all levels of the organization, including C-Suite.Breadth of knowledge across pharmaceutical and medical device supply chain, Quality Systems, and regulatory requirements.Financial acumen, including cost management. Experience managing department Capital and Operating Expense budgets.Excellent organizational, communication, and time management skills needed to manage multiple ongoing projects simultaneously.